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When referral chains collapse: coordinating counsel, banks, and PR in a live crisis

The first 48 hours are about evidence, injunctions, and narrative. That piece is live. This one is about the failure mode that makes those hours useless: everyone is “on it,” and nobody holds the whole picture.

Lawyer in one city. Banker in another. PR who will not speak until counsel clears a sentence that counsel has not seen. Each referral adds a day. The window does not wait.

What collapses

  • Introductions that feel like progress
  • NDAs that arrive after the transfer
  • Parallel advice that contradicts on jurisdiction
  • A principal improvising because no one will say what is known vs privileged

What one operating view means

Principal-led coordination: the person on the call is the person stitching counsel, banks, and communications — not a partner who staffs it Monday. Mutual NDA first. Then triage. See also First 48 hours.

What this is not

Not a case study. Not Leverwork. Not a PDF playbook you read after the freeze.

Who

Family offices, funds, founders when the problem will not fit one advisor’s scope. EU / US / GCC. Start under NDA.

Need a fixer?

We work with family offices, intermediaries, and UHNW advisors on problems that don't fit neatly into one discipline. Tax, structuring, crisis, succession. The messy ones.