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W&I insurance won’t cover what your deal team already knew

In founder-led exits, warranty and indemnity insurance has become the quiet compromise: the seller wants a clean break, the buyer wants protection, and the policy sits in the middle. The problem starts when diligence turns up a real issue and someone says, “the insurance will cover it.” In most cases it will not.

How the knowledge exclusion works

  • W&I policies cover unknown breaches of the warranties given in the SPA.
  • They typically exclude matters the buyer’s deal team actually knew about before signing, and matters fairly disclosed in the data room or disclosure letter.
  • The deal team is usually a named list. What sits in their emails, call notes, and DD reports counts.

Other common carve-outs buyers forget

  • Forward-looking statements and forecasts.
  • Purchase-price adjustment mechanics (working-capital true-ups, earnouts).
  • Issues the underwriter flags as heightened risk after reading the DD reports — often tax structuring, sanctions exposure, or pension items, depending on the deal.
  • Areas where diligence was thin or not done at all; underwriters price and exclude what was not examined.

What to do with a known issue instead

  • Price it: adjust headline value or move it into a completion-accounts mechanism.
  • Ring-fence it: a specific indemnity from the seller, backed by escrow or holdback.
  • Fix it pre-signing: a condition precedent or a pre-completion remedy.
  • Walk away when the issue goes to the core of why you are buying.

Questions to ask before you rely on the policy

  • Which of our DD findings are now excluded because we know about them?
  • What did the underwriter carve out after reading our reports, and why?
  • Who is on the deal-team knowledge list, and what have they written down?
  • Is the retention level realistic for the size of the risks we actually face?

Related reading: earnout and working-capital true-ups, side letters and cap tables, related-party revenue in founder-led deals, and financial DD misses.

Closing

Insurance is for the problem nobody saw. The problem you found in diligence needs a price, an indemnity, or a fix. If you are weighing cover against a live finding, speak to us under NDA before signing.

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We conduct operational due diligence for investors and acquirers across software, technology, and services. If the financial model looks right but something feels off, we find out why.